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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shanta Weaver

December 2, 2024

5  out of  5
rating by Shanta Weaver
"Best service great place to have your insurance great customer services.. Everyone is amazing with a great personality..."
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Bruce Smith

November 22, 2024

5  out of  5
rating by Bruce Smith
"Good I love the office"
We responded:
"We’re happy to be of service, Bruce! Thanks for the great review. We look forward to serving your insurance needs for years to come."
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Gabrielee Francis

October 25, 2024

5  out of  5
rating by Gabrielee Francis
"This office gives absolute great service. I am always satisfied when needing help. I couldn't ask for a better team!"
We responded:
"We’re so glad to help, Gabrielee! Thank you for taking the time to leave us such a pleasant review. We’re always happy to assist, so don’t hesitate to reach out to us if you need anything else. Thanks again! "
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La'Mar Francis

October 25, 2024

5  out of  5
rating by La'Mar Francis
"I absolutely love this office! Vianca is awesome!"
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Melvin White

October 11, 2024

5  out of  5
rating by Melvin White
"The office were awesome, Vianca great customer service. Mr.White"
We responded:
"Thank you so much for your kind review, Melvin! We sincerely appreciate your feedback and I’m thrilled that you had such a nice experience with Vianca. I’ll be sure to pass your kind words on to her. Please let us know if we can be of further assistance and thanks again! "
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Trenton Wallace

September 20, 2024

5  out of  5
rating by Trenton Wallace
"I have enjoyed the professional services of my agent for years. I bet my life (insurance) on it."
We responded:
"We’re so grateful for your business and your support, Trenton! Thank you so much for your great review. If you have any other questions or concerns, please don’t hesitate to contact us. You know we’re always here to help! (I see what you did there...😊)"
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Mia Samuels

August 23, 2024

5  out of  5
rating by Mia Samuels
"Ian, Brittney and Vianca are very good representatives for the company and very helpful."
We responded:
"We’re so glad you think so, Mia! Thanks for the terrific review. Please give us a call or stop by if we can provide any additional assistance. We look forward to hearing from you again soon. Thanks again for the great review!"
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Quentin Martin

August 22, 2024

5  out of  5
rating by Quentin Martin
"Good afternoonJudi. I just wanted you to know when I call your office for assistance I always receive great customer service from Brittney Scott and the other employee's."
We responded:
"We strive to provide premier customer service during every interaction, Quentin! Thank you so much for your stellar review. We always look to exceed expectations. Give us a call or stop by if we can help you with anything else and thanks again! "
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Lash’d By Shay

July 23, 2024

5  out of  5
rating by Lash’d By Shay
"I truly appreciate this team at Judi Palmer-Mitchell. Ian is my insurance agent and I truly thank him for his knowledge, professionalism, patience, and personality. He gets the job done efficiently no matter what he has going on. Thank you Ian and thank you everyone else on the team."
We responded:
"We’re so glad to be of service, Shay! Thank you for your kind review and recommendation of Ian. He certainly has developed quite the devoted fanbase with his stellar customer service! If you have any other questions or concerns about your insurance, please let us know. We’re always happy to help. Thanks again! "
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Nicole Williams (Nikki)

July 19, 2024

5  out of  5
rating by Nicole Williams (Nikki)
"Please come and see Ian he is the best !! Love the professionalism and customer service!"
We responded:
"Thank you so much for your awesome feedback, Nikki! Ian certainly is one-of-a-kind and I'm thrilled that he is here to help Good Neighbors just like you. Give us a call if we can be of further assistance. "
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Damon Thomas

July 15, 2024

5  out of  5
rating by Damon Thomas
"Absolutely love the service here and I could not be happier! Thank You Ladies!"
We responded:
"We’re so glad to be of service, Damon! That is what State Farm is all about – quality customer service for our valued customers. If you have any other questions or concerns with your insurance, don’t hesitate to reach out. We’re more than happy to help. Thanks again for the excellent review! "
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Keianna Gray

July 2, 2024

1  out of  5
rating by Keianna Gray
"Blackballed, since I have had an No fault accident. They do not answer their phones. No one there is telling me reasons of why my premium has went significantly higher; like over $100 monthly. Even when I bundled there was still no real benefit. Terrible experience with State Farm. Never again “Good neighbor” More like Neighbor from hell. Very disappointed"
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Tee

June 20, 2024

5  out of  5
rating by Tee
"I've been with Judi Palmer Mitchell since 1988, and my parents were with her in the 80's. Now that I have a child, he is also with Judy. I love the staff. Brittany and Ian are my go-to experts. I just want to thank them both for exceptional service. 🌹💪🏾🌹💪🏾"
We responded:
"We’re so glad that you had a terrific experience with Ian! We sincerely appreciate your feedback and we look forward to serving your insurance needs. If you ever have any questions, please don’t hesitate to give us a call. We’re happy to help!"
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Alejandro Avila

June 5, 2024

5  out of  5
rating by Alejandro Avila
"Ian help me a lot!, He made my visit a very great experience, he is very respectful and knows how to deal with people, highly recommended if you need help with insurance!"
We responded:
"Thank you so very much for your kind review, Alejandro! We pride ourselves on our premier customer service. I'm thrilled that you had a positive experience with Ian. If you have any other questions about your insurance, don't hesitate to give us a call!"
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Lacreshia Horn

May 22, 2024

5  out of  5
rating by Lacreshia Horn
"I absolute love the customer service that I experienced with this State Farm office. Vianca was very helpful with choosing the correct policy for my vehicles. She was patient and very kind while assisting me. I am happy to give a satisfactory review and encourage others to do the same!"
We responded:
"Thank you so much for the positive review, Lacreshia! Vianca is such an important part of our State Farm Insurance team and I’m not surprised she provided you with excellent service. Please let us know if you have any other questions about your Auto Insurance with us. Thank you for the wonderful review and recommendation and we look forward to working with you!"
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Pamela Benton-Bailey

April 25, 2024

5  out of  5
rating by Pamela Benton-Bailey
"Hi Brittney, I am just getting a chance to sit and write this email. I want to let you know that Ian McGuire did a great job helping me on Tuesday when I called the office. He knows more than he gives himself credit for. He was professional and very friendly, We need more people like that in this world. I thank him for being a GOOD NEIGHBOR AT STATE FARM!!!! A VERY SATISFIED CUSTOMER PAMELA BENTON-BAILEY"
We responded:
"What a marvelous review, Pamela! Thank you so much for taking the time to detail your terrific experience with Ian. I’ll be sure to pass your kind words on to him directly. We appreciate your business and look forward to serving your insurance needs into the future! "
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William Wright

March 26, 2024

5  out of  5
rating by William Wright
"Brittany is elite! Amazing customer service every time. They truly care about their clients and go above and beyond for them."
We responded:
"You can always rely on premier customer service from our State Farm office, William! Thank you so much for your terrific review. I’ll be sure to pass on your kind words to Brittney directly. Let us know if you have any other questions about your insurance and we’re happy to assist! "
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Vianca Grier

March 21, 2024

5  out of  5
rating by Vianca Grier
"I just love this office!"
We responded:
"Thank you for the kind words and the 5-star review, Vianca!"
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jacqueline rogers

February 23, 2024

5  out of  5
rating by jacqueline rogers
"If you ever need a good insurance place and good customer service please go to this location and ask for Ian"
We responded:
"Thank you for the stellar review, Jacqueline! Ian has been a brilliant addition to our State Farm team so I’m not surprised that you had a fabulous experience with him. Thank you so much for your kind review and we look forward to serving your insurance needs for years to come! Thank you! "
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Latoya Farmer

February 9, 2024

5  out of  5
rating by Latoya Farmer
"I love Judi Palmer-Mitchell and her team! They are always friendly and don’t mind taking the time to answer questions. I remember when I walked in without an appointment and one of the ladies spent an hour going over life insurance options with me! I will always refer people to Judi if they need any type of insurance."
We responded:
"We’re glad to be of assistance, Latoya! That’s what it means to be a Good Neighbor – being there when you need us. We sincerely appreciate your business and the referrals for our State Farm office. That means the world to us! Let us know if you need anything else and we’re happy to help. Thanks again. "
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Angelia Cannon

February 4, 2024

5  out of  5
rating by Angelia Cannon
"Judi Mitchell - State Farm and her staff provide excellent customer service. They truly are there to help. Judi has been my agent since her office opened. I highly recommend Judi and her staff for all of your insurance needs! They will take care of you."
We responded:
"Thank you for your business, Angelia, and your loyalty for all these years! We appreciate the brilliant feedback, and we look forward to serving your insurance needs for years to come!"
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Jr Holt

January 30, 2024

5  out of  5
rating by Jr Holt
"Great people, great service, very informative"
We responded:
"We’re so glad to be of service! Thank you for taking the time to leave us such a great review. We always strive to provide the best possible customer experience. Let us know if we can do anything else for you!"
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Cassandra Denise Graham

January 29, 2024

5  out of  5
rating by Cassandra Denise Graham
"Very professional and reliable!"
We responded:
"You can always count on top quality customer service with our State Farm office, Cassandra! Thanks for the outstanding review! "
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Crissi Palmer

January 27, 2024

5  out of  5
rating by Crissi Palmer
"State Farm is family oriented and caring. The Office family are very friendly & professional."
We responded:
"We’re so very glad to be of service, Crissi! Thank you for taking the time to leave us such a pleasant review. We look forward to helping you with your insurance needs moving forward. "
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Phae

January 26, 2024

5  out of  5
rating by Phae
"Judi and her staff are beyond amazing! Every time I go in person to conduct business with them, they are very professional and helpful."
We responded:
"That’s what having a Good Neighbor is all about, Phae! Thank you so much for your marvelous review. Let us know if you have any other insurance questions and we’re more than happy to help. Thanks again!"