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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Damon Thomas

July 15, 2024

5  out of  5 rating by Damon Thomas
"Absolutely love the service here and I could not be happier! Thank You Ladies!"
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Keianna Gray

July 2, 2024

1  out of  5 rating by Keianna Gray
"Blackballed, since I have had an No fault accident. They do not answer their phones. No one there is telling me reasons of why my premium has went significantly higher; like over $100 monthly. Even when I bundled there was still no real benefit. Terrible experience with State Farm. Never again “Good neighbor” More like Neighbor from hell. Very disappointed"
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Tee

June 20, 2024

5  out of  5 rating by Tee
"I've been with Judi Palmer Mitchell since 1988, and my parents were with her in the 80's. Now that I have a child, he is also with Judy. I love the staff. Brittany and Ian are my go-to experts. I just want to thank them both for exceptional service. 🌹💪🏾🌹💪🏾"
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Alejandro Avila

June 5, 2024

5  out of  5 rating by Alejandro Avila
"Ian help me a lot!, He made my visit a very great experience, he is very respectful and knows how to deal with people, highly recommended if you need help with insurance!"
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Lacreshia Horn

May 22, 2024

5  out of  5 rating by Lacreshia Horn
"I absolute love the customer service that I experienced with this State Farm office. Vianca was very helpful with choosing the correct policy for my vehicles. She was patient and very kind while assisting me. I am happy to give a satisfactory review and encourage others to do the same!"
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Pamela Benton-Bailey

April 25, 2024

5  out of  5 rating by Pamela Benton-Bailey
"Hi Brittney, I am just getting a chance to sit and write this email. I want to let you know that Ian McGuire did a great job helping me on Tuesday when I called the office. He knows more than he gives himself credit for. He was professional and very friendly, We need more people like that in this world. I thank him for being a GOOD NEIGHBOR AT STATE FARM!!!! A VERY SATISFIED CUSTOMER PAMELA BENTON-BAILEY"
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William Wright

March 26, 2024

5  out of  5 rating by William Wright
"Brittany is elite! Amazing customer service every time. They truly care about their clients and go above and beyond for them."
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Vianca Grier

March 21, 2024

5  out of  5 rating by Vianca Grier
"I just love this office!"
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jacqueline rogers

February 23, 2024

5  out of  5 rating by jacqueline rogers
"If you ever need a good insurance place and good customer service please go to this location and ask for Ian"
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Latoya Farmer

February 9, 2024

5  out of  5 rating by Latoya Farmer
"I love Judi Palmer-Mitchell and her team! They are always friendly and don’t mind taking the time to answer questions. I remember when I walked in without an appointment and one of the ladies spent an hour going over life insurance options with me! I will always refer people to Judi if they need any type of insurance."
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Angelia Cannon

February 4, 2024

5  out of  5 rating by Angelia Cannon
"Judi Mitchell - State Farm and her staff provide excellent customer service. They truly are there to help. Judi has been my agent since her office opened. I highly recommend Judi and her staff for all of your insurance needs! They will take care of you."
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Jr Holt

January 30, 2024

5  out of  5 rating by Jr Holt
"Great people, great service, very informative"
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Cassandra Denise Graham

January 29, 2024

5  out of  5 rating by Cassandra Denise Graham
"Very professional and reliable!"
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Crissi Palmer

January 27, 2024

5  out of  5 rating by Crissi Palmer
"State Farm is family oriented and caring. The Office family are very friendly & professional."
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Phae

January 26, 2024

5  out of  5 rating by Phae
"Judi and her staff are beyond amazing! Every time I go in person to conduct business with them, they are very professional and helpful."
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Maya Braswell

January 26, 2024

5  out of  5 rating by Maya Braswell
"Great customer service. Very professional and I am always greeted with a smile."
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Terrell Palmer

January 26, 2024

5  out of  5 rating by Terrell Palmer
"I had an awesome experience with my Nubian sister in Decatur.👍🏾"
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Malinda Kate Holt

January 26, 2024

5  out of  5 rating by Malinda Kate Holt
"Awesome Service!!!!"
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Meek F

October 17, 2023

4  out of  5 rating by Meek F
"Great customer service in Wesley chapel road Decatur Georgia"
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Monica C

August 31, 2023

5  out of  5 rating by Monica C
"I have had my car insurance since 1995 with the Wesley Chapel office in Decatur, GA. This office has always provided excellent customer service and customer satisfaction to me. Yes, there is a ‘live’ person who answers the phone. If I have a question, I am always provided an answer either while on the phone or a reply by the end of the day. State Farm was not offering homeowners insurance in 1993 when I purchased my home; so recently I decided to change my homeowner’s insurance to State Farm. I did not realize that State Farm offered a discount up to 20% for having 2 policies with them. Needless to say, I changed to State Farm and saved myself annually $1,000+ on my homeowners insurance and annually $130+ off my car insurance. I want to share the knowledge and let customers know about great costs and discounts for your home, car or life insurance policies. Wow! I am so happy."
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Mike Houston

August 15, 2023

5  out of  5 rating by Mike Houston
"Very professional. Prices were competitive. Staff repsonded with quick and clear communication."
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Shelta Wright

June 2, 2023

5  out of  5 rating by Shelta Wright
"Never a problem here, very professional and knowledgeable"
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Andre Gates

June 1, 2023

5  out of  5 rating by Andre Gates
"Ok, so I just got new insurance coverage on my vehicles at Judi Palmer-Mitchell- State Farm. My experience with insurance agent Vianca was impeccable! Vianca is professional in every way, she answered all of my questions and explained everything in detail. She made this transition for me very comfortable and smooth she's simple amazing. If you want the best go see her (Vianca) and the team at Judi Palmer-Mitchell- State Farm Insurancs Office. Or give them a call you will not be disappointed."
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Andrea Butler

April 26, 2022

5  out of  5 rating by Andrea Butler
"Absolutely love my State Farm agent’s office manager Brittney! From the initial policy for my two vehicles I knew I was in good hands. I’ve always had a lesser known auto insurance company because of fear of prices. I took a chance and got a quote from State Farm and not only is it affordable but Brittney was able to bundle my renter’s insurance with my policy as well. I work a crazy schedule and Brittney always makes communication feel seamless. I recently got a new truck and I was able to get a super low rate for the package I needed and Brittney did all my paperwork via email communication. I am so grateful for the quality service and hard to find kindness."
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VOTCityTv VotcPromo

April 9, 2022

5  out of  5 rating by VOTCityTv VotcPromo
"Great agent. Always helpful has taken care of my family for years."