State Farm® Insurance Agent Judi Palmer-Mitchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
VP Palmore
March 27, 2025
5
out of
5
rating by VP Palmore
"It was great seeing Judi and her team in person today. I have been a 20+ year customer of Judi Palmer-Mitchell State Farm Insurance and I would not take my business anywhere else. The customer service has always been exceptional which makes a huge difference to me and my family needs. Whenever I have questions or concerns about my policies, they are quickly addressed and resolved. I think it says a lot today when you have 32 year old successful brick and mortar business with great service. Thank you Judi, Tereca, Ian, and the entire staff. Special thanks to Tereca for the help on my life insurance policies and Ian for all the prompt responses. The one on one care means a lot to me."
Evette Hammond
March 20, 2025
5
out of
5
rating by Evette Hammond
"Always a pleasure doing business with them they always make sure my concern is handled well I been with them 30 years plus"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Tionni Sayles
March 18, 2025
5
out of
5
rating by Tionni Sayles
"Vianca Grier from Wesley Chapel (Judi Palmer Mitchell) was the most helpful agent I have ever encountered. I reached out for 1 thing and I hung up feeling like I won the lottery. She was clear and considerate or my needs. I asked as many questions as I could and she answered them all with encouragement and enthusiasm. I wish I could give her 10000 stars. She is a star herself. Thank you Vianca! You Rock 🤘"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Denise Washington
March 14, 2025
5
out of
5
rating by Denise Washington
"My agent, Judi Pamer-Mitchell, is amazing! She responded to me immediately when I asked about discounts that might be available. She was diligent in showing me how I could reduce my cost and yet have the coverage I need. She accommodated me, and I appreciated her caring enough to do so. She's the best!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Taylor Keeton
February 28, 2025
5
out of
5
rating by Taylor Keeton
"Ian is always so helpful and informative when i go in!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Wanda Walker
February 19, 2025
5
out of
5
rating by Wanda Walker
"I had the most wonderful experience making an adjustment regarding my vehicle insurance. Bianca's professional attitude, procedures and processing for me made the experience with State Farm easy. I appreciate her hospitality and professionalism. Thank you, Bianca."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Derick colbert
February 12, 2025
5
out of
5
rating by Derick colbert
"I just wanted to share with you what a wonderful experience I had working with the State Farm office. The entire staff was incredibly friendly and helpful, but I have to give a special shoutout to Brittany Scott. She was so knowledgeable and supportive throughout the entire process."
We responded:
"We appreciate your review, Derick! We are delighted to know you had a great experience with Brittney and our State Farm office. We always strive to provide the best possible customer experience each time you work with us. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
M Horne
February 12, 2025
5
out of
5
rating by M Horne
"I absolutely love this insurance firm. They are always responsive and helpful. I have been a client for over 20 years and they are so helpful and accommodating."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your Good Neighbor! We sincerely appreciate your loyalty over the last 20 years and look forward to assisting you into the future. Thanks again for the excellent review! "
Bria Whitaker
February 6, 2025
5
out of
5
rating by Bria Whitaker
"Judi Palmer-Mitchell was amazing!!!!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Grant
January 31, 2025
5
out of
5
rating by Grant
"I had the BEST experience ever with State Farm. Vianca was AWESOME. Thank you for providing an AMAZING experience. Again thank you! Keisha Mitchell"
We responded:
"Thank you for the brilliant review, Keisha! I’m thrilled you had a great experience with Vianca. She is a terrific team member and I’m not surprised that she provided you with such fabulous service. Please let us know if you have any other questions about your insurance and we’d be happy to help! "
sa akbari
January 24, 2025
5
out of
5
rating by sa akbari
"Great people and good company"
We responded:
"We appreciate your review, Sa! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Catedra Phillips
December 5, 2024
5
out of
5
rating by Catedra Phillips
"As I reflect on the years since I joined the Judi Palmer Mitchell office in 2010, I am filled with immense gratitude for the exceptional service, care, and professionalism that you and your team have consistently provided. Your office has been a beacon of reliability and kindness, making every interaction seamless and personable. Thank you for being such a wonderful partner in safeguarding the things that matter most to me."
We responded:
"Wow! What an absolutely incredible review, Catedra! What superb feedback – we’re very grateful for your business, and the time you took to detail your experience with us. We always strive to provide the best possible customer service experience we can, and I’m glad we routinely do when working with you directly! Thanks again and we look forward to speaking with you again soon! "
Shanta Weaver
December 2, 2024
5
out of
5
rating by Shanta Weaver
"Best service great place to have your insurance great customer services.. Everyone is amazing with a great personality..."
We responded:
"We’re very glad to be of assistance, Shanta! Thanks for taking the time to leave us such a pleasant review. Let us know if there is anything else we can do for you and we look forward to connecting again soon. "
Bruce Smith
November 22, 2024
5
out of
5
rating by Bruce Smith
"Good I love the office"
We responded:
"We’re happy to be of service, Bruce! Thanks for the great review. We look forward to serving your insurance needs for years to come."
Gabrielee Francis
October 25, 2024
5
out of
5
rating by Gabrielee Francis
"This office gives absolute great service. I am always satisfied when needing help. I couldn't ask for a better team!"
We responded:
"We’re so glad to help, Gabrielee! Thank you for taking the time to leave us such a pleasant review. We’re always happy to assist, so don’t hesitate to reach out to us if you need anything else. Thanks again! "
La'Mar Francis
October 25, 2024
5
out of
5
rating by La'Mar Francis
"I absolutely love this office! Vianca is awesome!"
Melvin White
October 11, 2024
5
out of
5
rating by Melvin White
"The office were awesome, Vianca great customer service. Mr.White"
We responded:
"Thank you so much for your kind review, Melvin! We sincerely appreciate your feedback and I’m thrilled that you had such a nice experience with Vianca. I’ll be sure to pass your kind words on to her. Please let us know if we can be of further assistance and thanks again! "
Trenton Wallace
September 20, 2024
5
out of
5
rating by Trenton Wallace
"I have enjoyed the professional services of my agent for years. I bet my life (insurance) on it."
We responded:
"We’re so grateful for your business and your support, Trenton! Thank you so much for your great review. If you have any other questions or concerns, please don’t hesitate to contact us. You know we’re always here to help! (I see what you did there...😊)"
Mia Samuels
August 23, 2024
5
out of
5
rating by Mia Samuels
"Ian, Brittney and Vianca are very good representatives for the company and very helpful."
We responded:
"We’re so glad you think so, Mia! Thanks for the terrific review. Please give us a call or stop by if we can provide any additional assistance. We look forward to hearing from you again soon. Thanks again for the great review!"
Quentin Martin
August 22, 2024
5
out of
5
rating by Quentin Martin
"Good afternoonJudi. I just wanted you to know when I call your office for assistance I always receive great customer service from Brittney Scott and the other employee's."
We responded:
"We strive to provide premier customer service during every interaction, Quentin! Thank you so much for your stellar review. We always look to exceed expectations. Give us a call or stop by if we can help you with anything else and thanks again! "
Lash’d By Shay
July 23, 2024
5
out of
5
rating by Lash’d By Shay
"I truly appreciate this team at Judi Palmer-Mitchell. Ian is my insurance agent and I truly thank him for his knowledge, professionalism, patience, and personality. He gets the job done efficiently no matter what he has going on. Thank you Ian and thank you everyone else on the team."
We responded:
"We’re so glad to be of service, Shay! Thank you for your kind review and recommendation of Ian. He certainly has developed quite the devoted fanbase with his stellar customer service! If you have any other questions or concerns about your insurance, please let us know. We’re always happy to help. Thanks again! "
Nicole Williams (Nikki)
July 19, 2024
5
out of
5
rating by Nicole Williams (Nikki)
"Please come and see Ian he is the best !! Love the professionalism and customer service!"
We responded:
"Thank you so much for your awesome feedback, Nikki! Ian certainly is one-of-a-kind and I'm thrilled that he is here to help Good Neighbors just like you. Give us a call if we can be of further assistance. "
Damon Thomas
July 15, 2024
5
out of
5
rating by Damon Thomas
"Absolutely love the service here and I could not be happier! Thank You Ladies!"
We responded:
"We’re so glad to be of service, Damon! That is what State Farm is all about – quality customer service for our valued customers. If you have any other questions or concerns with your insurance, don’t hesitate to reach out. We’re more than happy to help. Thanks again for the excellent review! "
Keianna Gray
July 2, 2024
1
out of
5
rating by Keianna Gray
"Blackballed, since I have had an No fault accident. They do not answer their phones. No one there is telling me reasons of why my premium has went significantly higher; like over $100 monthly. Even when I bundled there was still no real benefit. Terrible experience with State Farm. Never again “Good neighbor” More like Neighbor from hell. Very disappointed"
Tee
June 20, 2024
5
out of
5
rating by Tee
"I've been with Judi Palmer Mitchell since 1988, and my parents were with her in the 80's. Now that I have a child, he is also with Judy. I love the staff. Brittany and Ian are my go-to experts. I just want to thank them both for exceptional service. 🌹💪🏾🌹💪🏾"
We responded:
"We’re so glad that you had a terrific experience with Ian! We sincerely appreciate your feedback and we look forward to serving your insurance needs. If you ever have any questions, please don’t hesitate to give us a call. We’re happy to help!"