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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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victory solutions

October 9, 2025

5  out of  5
rating by victory solutions
"There is no State Farm Agency that can compare with the professionalism and , thoroughness of all the people at Judi Palmer Mitchell.I have been with them for 27 years. My homes, automobiles, life insurance are all here. Wouldn’t change a thing or go anywhere else. Plus they give great customer service via the phone, which is a rare quality these days."
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jasmine carr2

October 6, 2025

5  out of  5
rating by jasmine carr2
"Ms Judi was very nice and she made everything understandable."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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A C

October 1, 2025

5  out of  5
rating by A C
"​I cannot say enough great things about my experience with Ian at State Farm. If you value exceptional customer service, look no further! ​From the first call, Ian was incredibly patient and professional. He didn't just sell me a policy; he took the time to truly understand my needs and explain every coverage option in a way that was easy to grasp. I finally feel confident about my insurance. ​He is always quick to respond to emails and calls, and he goes the extra mile to make sure I'm taken care of. Dealing with insurance can be stressful, but Ian makes the entire process simple, transparent, and pleasant. He is a genuine "Good Neighbor" and a huge asset to State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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jack clark

September 18, 2025

5  out of  5
rating by jack clark
"It was a very, very good experience. One of the best experience I’ve ever had and everything was done perfect thank you Vianca"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Peter Okonweze

September 18, 2025

5  out of  5
rating by Peter Okonweze
"Ian was so professional. Personable and addressed all my needs"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lash’d By Shay

September 16, 2025

5  out of  5
rating by Lash’d By Shay
"I truly appreciate this team at Judi Palmer-Mitchell. Ian is my insurance agent and I truly thank him for his knowledge, professionalism, patience, and personality. He gets the job done efficiently no matter what he has going on. Thank you Ian and thank you everyone else on the team."
We responded:
"We’re so glad to be of service, Shay! Thank you for your kind review and recommendation of Ian. He certainly has developed quite the devoted fanbase with his stellar customer service! If you have any other questions or concerns about your insurance, please let us know. We’re always happy to help. Thanks again! "
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Glenda Karasoulis

September 15, 2025

5  out of  5
rating by Glenda Karasoulis
"I have to give a shout out to Ms. Judy Palmer’s staff! Every single time I call, I receive outstanding customer service. And that is a rarity nowadays. I would like to recommend the staff. I have had communications with Ian and as recently as today with Tereca; and she provided such outstanding customer service. I had several questions, but I did not feel rushed to ask them because she took her time and explained every single thing to me in detail. I have spoken with her in the past, but I did not take the time to say thank you via a review. But I would be remiss if I allowed this to go unnoticed. So kudos to Judy Palmer’s insurance because that entire staff is truly outstanding! Thank you, thank you thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Katherine Ball

September 10, 2025

5  out of  5
rating by Katherine Ball
"Ian McGuire provides excellent customer service to all his customers. He goes above and beyond to be helpful, provide next steps and make me feel comfortable in my insurance plan. Thank you, Ian!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sabrina Jones

September 4, 2025

5  out of  5
rating by Sabrina Jones
"Teresa was very professional and attentive to all my needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Everett Wicks

July 31, 2025

5  out of  5
rating by Everett Wicks
"Great work"
We responded:
"Thank you for your 5-star review, Everett! My State Farm team and I are happy to be your good neighbor! "
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Jodayne Mckenzie

July 30, 2025

5  out of  5
rating by Jodayne Mckenzie
"This office is great! Home car and life insurance insured!"
We responded:
"Thank you for reviewing our State Farm office, Jodayne! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Jeremiah Bloodworth

July 29, 2025

5  out of  5
rating by Jeremiah Bloodworth
"Great customer service! Amazing product recommendation."
We responded:
"Jeremiah, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Trinity A

July 25, 2025

5  out of  5
rating by Trinity A
"Judi Palmer Mitchell is an amazing State Farm agent! She’s professional, helpful, and always quick to respond. She made everything easy to understand and found the best coverage for my needs. Highly recommend her if you want someone who truly cares and goes above and beyond!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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ganna Lewis

July 3, 2025

5  out of  5
rating by ganna Lewis
"I have been satisfied customer of Judy Palmer-Mitchell for 25+ plus years. Even after moving to NJ Judy and her team has continued to service my account with excellence. Today, I was equally impressed with the level of service I received. Normally, when I call, once a year to check on the health of my accounts, I normally have the pleasure of speaking with Birttany or Vianica. However, today I had the pleasure of speaking with Tereca and she was just as pleasant and knowledgeable. This is not an anomaly. Judy has a world Class Team and all of agents skills are Bar-none. I'm so sorry it took me so long to write a review. I am a Raving Fan! Kudos 👏🏾 Judy Palmer-Mitchell to you and your world class team which is an anomaly. If, you are looking for a black owned business or an insurance company that will service the needs of you and your family. I highly recommend Judy Palmer-Mitchell. Kindest Regards, Ms. Lewis"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate your kind words so much! 😆"
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Gil M.T

June 25, 2025

5  out of  5
rating by Gil M.T
"Great experience Ian was extremely helpful as well as the other ladies in the office"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kottis Carter

June 17, 2025

5  out of  5
rating by Kottis Carter
"Whenever I visit the office, the service is impeccable. The staff is outstanding and very helpful and knowledgeable about anything that I have questions about. Judi Palmer Mitchell staff is awesome."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jennifer Gaston

June 5, 2025

5  out of  5
rating by Jennifer Gaston
"My agent Tereca was excellent and very knowledgeable and helpful. I recommend her to anyone to be there agent she is Great."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Trap Thrilla

May 29, 2025

5  out of  5
rating by Trap Thrilla
"Vianca Grier. She does a wonderful job assisting the customers. Mr. Boone is very grateful for her services. Thanks Ms. Grier for services you provided."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cedonovan Azinge

May 16, 2025

5  out of  5
rating by Cedonovan Azinge
"Exceptional services always a wonderful time when I come, and they make you feel like you’re with cousins. Terica and Ian are to me the heart they make sure I’m always update to date on everything going on with my policy and making sure I’m taking care of for my future. Love Judy’s Statefarm agency they are all a truly remarkable team"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lamonte Wilkerson

May 16, 2025

5  out of  5
rating by Lamonte Wilkerson
"I had a great time talking with Ian McGuire as he helped us find the right insurance for our apartment and our car he was a great help thank you Mr. McGuire"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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richie harvey

May 13, 2025

5  out of  5
rating by richie harvey
"Ian McGuire is always efficient and reliable, giving professional attention to our insurance requirements."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Niche'

May 13, 2025

5  out of  5
rating by Niche'
"Ian McGuire is the best! He's always responsive, smart with the numbers, professional and committed to helping me stay complaint with my courier business! I call monthly for something and he takes care of me every time."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Erin Anthony

May 13, 2025

5  out of  5
rating by Erin Anthony
"I love my agency! Been a client since 2019 and I refer everyone I know to Mrs. Judi! Britney is amazing! She makes this experience so personable! When I don’t understand a policy change or notice a difference in my bill, she takes the time to do the research and explain. When she says she will call you right back, she means it! Thanks for being an awesome agency!"
We responded:
"We appreciate your review! We are absolutely thrilled to know you continue to have a great experience with our State Farm office. It is truly a joy to serve you. We are here to help! Thank you, thank you, thank you🤩"
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Demonica Wilson

May 10, 2025

5  out of  5
rating by Demonica Wilson
"I want to start off by thanking Mr.Ian for always being so supportive and helpful. I’ve been with State Farm for almost 4 years and just recently looked for cheaper insurance guess what I’m still here lol. They have the best rates and discount offers"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sokithia Shy

May 9, 2025

5  out of  5
rating by Sokithia Shy
"SHE'S SIMPLY AMAZING. THANK YOU SO MUCH FOR HELPING ME"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"